Hello, I just wanted to express my gratitude to your company for the great service I received on my car today (3/5/13). I have been going to Midas for oil changes and service for quite a while, but after they recently told me my less than 5 year old car needed $1,000 worth of work on it, I decided to get a second opinion. My husband and I bought our Prius from Toyota ... a Tarbox last year, and we were impressed with the service, so I decided to come back to have my car checked out. I had a 2:00 pm appointment, and I must say that the employee who I talked to was very professional and I immediately felt I could trust him to tell me exactly what my car actually needed, repair wise. I wish I could remember his name. To make a long story short, I found out that my car did need some work, but it only needed 1 of the 3 things that Midas said I needed repaired. I can not tell you how thankful I am for the honesty and sincerity that was displayed today by your company and employee. I will be taking my car to Toyota from now on. Each staff member I spoke with today was so friendly and professional and I am extremely happy with the service I received today! Thank you again
We hadn`t planned to buy a new Sienna in RI since we were heading down to Fl where we are new residents 61/2 months of the year. Our Sienna is 10 years old so we just wanted to see what the new ones looked like & know what we wanted when we got down there. Also had to take care of a few items in the service dept. Salesman Howard Eaton greeted us upon our arrival & ... after explaining what we wanted told us we could actually buy the car in RI & that Tarbox could take care of registering our car in Fl as well as getting us Fl plates. Once we heard that we realized how much easier that would be. We had dealt with your service dept before & were impressed by their efficiency so not having to find a Toyota dealer in Fl made us decide to buy. Also, we had previously dealt with Alvin Gabrilowitz when we bought a Camry & trusted that he gave us a fair deal as well as took care of all the paperwork involved. Again we were pleased with his knowledge about registering our new car in Fl as well as getting us our new plates. Our salesman, Howard Eaton, was very helpful not only in providing information about different model Siennas but ushered us down to service to assist us in getting a few things taken care of in our current car. Your service dept is great.
Once again, visited Tarbox to get 4 new tires for my husband's Tacoma. Dealt with Peter, who is such a nice young man. We checked out prices at Townfair Tire, but when it comes to quality AND quality of service, no one can beat you guys. Also, I saw your (I think it is a Mercedes) car in the showroom. Santa can bring that to me this year. I love it. Have a wonderful ... nderful Christmas and prosperous and healthy New Year.
I brought my Toyota Highlander in today because I was smelling a burning odor. I was impressed at how Eric Robbins greeted me by name and then explained some of the possible reasons for the odor. My car was ready an hour later and it had totally been checked out and they didn't find any problem. Since my car has high mileage, I was very relieved to find out that there ... re wasn't a problem. The best part was that there wasn't any charge. The excellent service and friendly personnel at your dealership keeps me coming back. I love my Toyota!
My experience at Tarbox Toyota exceeded my expectations. Everyone else that buys a car from other dealerships speaks of the hassle they went through. Tarbox was much different. I went in and told them exactly what I wanted (which saved a lot of time) and they gave me the keys to my car within a few hours. Usually, from what I have witnessed, purchasing a car can take ... up most of the day and is very stressful. That wasn't the case here. The only thing that took the longest was trying to get me approved for a loan; which was understandable seeing as this was my first car purchase. The salesman that I had was very nice and personable. When I was waiting for the loan to get approved he sat with me and made me feel comfortable. When I went to finance the man that helped me was super nice and very welcoming. I would 100% recommend Tarbox Toyota to anyone.
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